Shipping Policy

We ship exclusively through reputed courier partners DHL and FedEx normally it takes approx 10 days to deliver the parcels to your doorstep. In the event that the courier partner is unable to deliver in your area, we will ship your items via India Post. We are unable to ship to a PO Box address. Some parcels which are very big in size are delivered by sea cargo up to the nearest seaport which takes 6 to 8 weeks’ time. The delivery is very safe as we are packing the items properly & for all risk, all the parcels are fully insured.

Note: Please note we cannot be held accountable for delays in Customs clearance. The customer has to pay the additional taxes and duties (to customs) when clearing the merchandise from customs according to the norms of their respective countries.

Packaging & Delivery

By Air

Items that are up to 48’’ diameter are packed in corrugate and PVC box with air bubble and foam sheet. These articles are dispatch through reputed courier partners DHL and FedEx, normally it takes approx 10 days to deliver the parcels to your doorstep.

By Sea

We pack bigger articles above 48’’ diameter with wood wool and tightens with rope to make a perfect single piece and covered by jute cloth then fixed in a wooden box. We ship bigger articles above 48’’ diameter by sea cargo which takes about 6 to 8 weeks and is delivered at the nearest seaport which provided by the buyer at the time of purchase. The buyer has to arrange door delivery from the nearest seaport to their doorstep or we can arrange door delivery at extra cost. For extra door delivery charges kindly email us your complete delivery address with the nearest seaport.

Insurance:

All the items dispatched from our workshop are fully insured covering all risk of damage during transit.

To know when an order has shipped

Once an order has been shipped we will be notified by Email and SMS. For larger orders, we will contact you to organize a suitable delivery time.